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What areas of the UK do you cover?
There are photographers based in Oxfordshire, Berkshire and London - and we cover weddings throughout the whole of the UK. All our photographers are free & willing to travel to any corner of the UK, and several attend overseas weddings on a regular basis.
With so many photographers, how can I guarantee a personal service?
We are a group of like-minded photographers all working independently from each other. We all work under the same Vale Photos brand as an assurance of quality & consistency and all the photographers in the network are highly skilled & experienced with many years experience. You still have the personal touch of a photographer dedicated to you, but with the added insurance of a large support network in the background.
Do I have to choose the photographer local to me?
No - all our photographers are free to work anywhere they choose, so if you like a particular photographer's portfolio you are more than welcome to book with them. This way your choice can be based on style rather than just location.
Do I get the same photographer on the day who I originally met?
Yes - we all work independently of each other, so the photographer you book with is the one who will attend your wedding. If you build a rapport with your photographer then it is essential that they are the ones who attend your wedding.
What are the advantages of booking with Vale Photos?
With Vale Photos you get the best of both worlds - we all work as individual photographers so you don't lose the personal touch vital to a successful wedding day, but equally you have the reassurance of a large support network ready in the background to assist at any time. You also receive enormous cost benefits over our rivals as we have the opportunity to offer our products & services at greatly reduced prices without compromising on the quality.
Are there any obligations if I reserve my date with a photographer?
No - you are under no obligation whatsoever to book or pay a deposit. We are happy to hold a reservation free-of-charge for several weeks to ensure you don't miss out on booking your preferred photographer.
How do I reserve a date?
To reserve your date please either fill in a general date enquiry form or search for a photographer local to you & reserve your date directly from their portfolio page. Alternatively you can phone our booking hotline on 01235 280350 & we will pass your details on to the relevant photographer.
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Can I meet my chosen photographer to see more examples of work?
Yes - we actively encourage meeting with your chosen photographer before you commit to booking. Your photographer is going to be one of the most important people helping you on your wedding day and it is imperative that you feel comfortable with who you choose.
What is your booking procedure?
We ask for a £250 deposit at the time of booking in order to secure your date with your chosen photographer- and we all operate on a strict first-come first-served policy. We are happy to hold dates on reserve, but the booking is not guaranteed until the deposit is paid in full.
Do you offer packages?
As well as our standard digital service we offer two main album packages. To find out more about these packages please contact your photographer.
Do you visit the church or venue before the wedding?
We prefer not to, as this sets a precedent that sometimes cannot be realised on the wedding day (due to poor weather conditions or other limitations) - and so as professionals we train ourselves to react quickly to changing conditions and situations on the actual day of the wedding.
Do you have any limit to travelling?
There is no limit to the distance our photographers can travel, and many have attended weddings all over the world. Most of our photographers charge a nominal travelling fee after a radius of approx 60 miles from their home - please check with your chosen photographer for more details. If your wedding is in a remote part of the UK (or abroad) please feel free to call us for a quote.
Do you have insurance?
Yes - all our photographers carry both public liability and professional indemnity. Public liability insures you against any damage to persons or property by us. Professional indemnity insures you against any loss or damage to digital files or prints after the wedding.
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Do you shoot digital or film?
We are 100% digital as it offers huge advantages over using traditional film - the most notable being that the material and distribution costs are almost nothing. Digital also allows far more freedom after the wedding to produce something slightly different for you to display.
How much time will you spend at our wedding?
Our standard service level is for up to 7 hours of photography, and, as our photographers only ever do one wedding per day, this can start and end whenever it suits you. We have found in the past that 7 hours covers most weddings from the ceremony through to the start of the evening reception.
Can I arrange extra hours of coverage?
Yes - if you would like us to stay longer than the 7 hours that's absolutely fine. We typically charge a fee of £100 per extra hour, and we usually only need 24 hours notice before the wedding if you would like to arrange this (please contact your photographer for more details).
Do you photograph during the ceremony?
If you would like us to (and if allowed by the minister/registrar) we always try to capture as much of the ceremony as possible. We work very discretely with absolutely no moving around, and we never use flash - so you will hardly notice us at all. If you are keen to have photography during your ceremony please check in advance with your minister/registrar to make sure it is permissible.
Do you photograph during the meal?
No - we tend to put the cameras down once people start to eat, and this is usually the time we rest and prepare for the evening reception.
Can I have an extra photographer?
Yes - one principal photographer plus their assistant is more than able to cover a typical wedding, but if you are expecting 200 guests or more we recommend considering an extra principal photographer, and this would be at a set fee of £500 (regardless of how long your booking is for). If you would like an extra photographer it is always best to let us know as early as possible to avoid disappointment, especially during the busy summer period.
What happens if our photographer is ill?
As dedicated professionals it would take at least two broken legs to keep us away from your wedding. If the worst does happen, though, we have a large network of photographers who can be called on at very short notice to cover your wedding.
What happens if your camera fails?
Equipment failure is very rare these days, but it does sometimes happen, so we always carry at least one spare of every single piece of our kit. Every photographer also hold professional indemnity insurance to guard against any equipment problems.
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How do we get to see our photos after the wedding?
All the photos are uploaded to this website within a few days of your wedding, so (if you are really keen) you can see them while on honeymoon. We also send out preview disks to you, which are much quicker and easier to look through than our website. If you would prefer your photos to be uploaded after you return from honeymoon then please inform your photographer before your wedding.
Do we get to keep the digital files?
Absolutely! - all our standard services include a complete digital set of all your photos, edited, print-ready and copyright/watermark-free. During a typical wedding day we capture more images than you would probably want to print, and far more than you would ever be able to put in a typical album. By providing you with the digital files you can have a complete record of your day to keep forever!
Can we have our photos in black & white?
We shoot everything in colour, and can then convert your images into any size and style you choose - black & white, sepia, colour bleed, soft focus etc. Please note there may be a nominal fee incurred for any complex changes, though b&w conversions are always free of charge.
Is there any obligation to buy anything after our wedding
No - if all you want is the digital files then this is all you should have! There is absolutely no obligation to order anything at all after your wedding, but if you would like us to arrange high-quality prints, albums & wall-art we are happy to help.
What types of albums do you offer?
If you would like us to organise an album after your wedding we have a vast range to choose from, and a dedicated in-house design team able to create something unique for you. We offer two main styles of album - the traditional matted style (where the prints are separated and sit behind frames), and the magazine style (where the prints run across the entire page from edge to edge). The possibilities for each are endless, with different cover materials, colours, page sizes, layout and themes all available.
How much do albums typically cost?
Album costs range from £500 - £3500 and can be specifically tailored to your particular budget. All albums are bespoke, and you would be involved in the complete design process from start to finish. For more information about albums and prices please click here, or alternatively please contact your photographer who would be more than happy to arrange an album consultation.
How long do you store our photos?
We keep everything safely stored for a minimum of three years from the wedding - though in all the time we have been trading we have never yet deleted any client files from our servers. If you come back to us five or even ten years after your wedding there is a good chance we will still have all your files safe & sound.
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